COMPANY POLICIES

Sales Policy & Terms

  • Open Account Terms are: 30 days Net 10 (on approved credit).
  • 3% discount will be given on orders paid within 10 days of date of invoice (3% Net 10)
  • Accounts at or past 60 days are subject to automatic credit hold.
  • We will break boxes for orders less than box quantity
  • There is a $15.00 charge for each returned check.
  • $1.00 minimum Cash Sale at our counter
  • $10.00 minimum Invoice
  • We accept MasterCard, Visa and American Express ($10.00 minimum sale)
  • All orders are F.O.B. Pompano Beach, Florida

Inventory & Order Policy

Most items are available in any quantity. Some products are sold "only" in full standard packaging. Our sales staff can give you further details. We invoice daily and batch mail invoices daily as well. Please pay by invoice as we usually do not send out monthly statement unless this has been approved by management for your account.

Delivery & Shipping Policy

Orders from stock placed by 2:00 p.m. will go out the same day via UPS. We will back-order Out of Stock items unless instructed not to. Jobsite or local deliveries can be made pending staff approval. Orders needing same day shipping via freight need to be placed prior to 2:00 p.m. For UPS same day, we must have orders prior to 2:00 p.m. All UPS/FedEx orders close at 4:00 p.m. each day. The ability to ship an order the same day depends on the size of the order and the products ordered. Your sales person will be able to tell you if same day shipping can be done.

Return Policy

All returns must be approved in advance and are subject to our return policy. A 20% restocking fee may be applied. All returns or exchanges must be accompanied by an original receipt. Tool purchases, tool orders, special orders, exotic material orders or unusual quantity purchases are NOT REFUNDABLE!

 

 

 
HOME : ABOUT US : LINE CARD
TECHNICAL INFORMATION
POLICIES : CONTACT US : PRIVACY